Logistics Customer Support
About TA Freight
We help logistics companies find customers and support them
TA Freight LLC provides sales, customer acquisition, and customer support services for logistics companies. We identify businesses that need freight transportation, communicate with those customers, gather shipment requirements, and pass qualified opportunities and shipment details to our logistics partners. The logistics provider performs and bills for the transportation, and TA Freight is paid by the logistics provider through an agreed commission or service fee.
Logistics & Transportation Companies
3PLs & Logistics Providers
Carrier & Freight Partners
Industry-Focused Support
Sales and customer support built around how logistics companies acquire and serve customers.
How it works
Step 1
Partner With TA Freight
Tell us what type of freight, lanes, customers, and business opportunities your logistics company wants to pursue and how you want customer inquiries handled.
Step 2
We Find & Support Customers
We identify and approach potential customers, handle initial communication, gather shipment requirements, and qualify opportunities based on the scope agreed with your company.
Step 3
We Hand Off Qualified Loads
We forward qualified shipment requests and customer details to your logistics team so you can provide the transportation service. Your company bills the customer, and TA Freight is paid the agreed commission or service fee by your company.
Find. Support. Convert.
A sales and customer support partner for logistics companies.
Customer acquisition
We identify potential shippers and businesses that need freight transportation, start the conversation, and help turn qualified interest into opportunities for our logistics partners.
Customer communication & qualification
We communicate with prospective customers, collect shipment details and requirements, answer routine questions within the agreed scope, and keep the opportunity organized before handoff.
Shipment request handoff
We pass qualified shipment requests and customer information to the logistics provider that will perform the transportation. TA Freight does not transport freight or collect the customer's transportation charges.
What We Provide
TA Freight LLC — customer acquisition and support for logistics companies
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Customer Acquisition
Prospecting, outreach, lead qualification, and customer acquisition support tailored to logistics and transportation companies.
02
Customer Support
Customer communication, shipment requirement gathering, follow-ups, and support before qualified opportunities are handed to the logistics provider.
03
Partner Handoff
Qualified customer and shipment requests are passed to the logistics provider, which performs the transportation and bills the customer directly.
Customer Acquisition
Customer Support
Partner Handoff
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Prospecting, outreach, lead qualification, and customer acquisition support tailored to logistics and transportation companies.
Customer communication, shipment requirement gathering, follow-ups, and support before qualified opportunities are handed to the logistics provider.
Qualified customer and shipment requests are passed to the logistics provider, which performs the transportation and bills the customer directly.
Services
Sales & Customer Support Services for Logistics Companies
Sales & Customer Acquisition
We identify and approach potential customers that need freight transportation, qualify their needs, and generate opportunities for our logistics partners.
Sales Support
Customer Communication & Qualification
We communicate with prospective customers, collect shipment details, handle follow-ups, and organize the information your logistics team needs to evaluate and serve the customer.
Customer Support
Our Services
Need more qualified freight customers?
Tell us the customers, freight types, lanes, or markets you want to pursue and we will define a sales and customer-support scope for your logistics business.
Qualified Shipment Handoff
Customer communication & qualification designed for logistics businesses, including content, outreach, campaigns, social media support, and other agreed promotional activities.
Handoff
Commission & Service-Fee Model
The logistics provider bills and collects payment from the customer for transportation. TA Freight is then paid by the logistics provider under the agreed commission or service-fee arrangement.
Revenue Model
WHO WE SUPPORT
Customer acquisition and sales support for transportation companies looking to reach more shippers and generate qualified freight opportunities.
Customer acquisition and qualification support for logistics providers that want help finding and communicating with prospective shippers.
Sales and customer support for third-party logistics providers, from prospecting and qualification through customer handoff.
Customer acquisition support that helps transportation providers connect with businesses that have freight transportation needs.
Flexible sales and customer support for logistics teams that want an external partner to help source, qualify, and support new customer opportunities.
Customer acquisition and sales support for transportation companies looking to reach more shippers and generate qualified freight opportunities.
Customer acquisition and qualification support for logistics providers that want help finding and communicating with prospective shippers.
Sales and customer support for third-party logistics providers, from prospecting and qualification through customer handoff.
Customer acquisition support that helps transportation providers connect with businesses that have freight transportation needs.
Flexible sales and customer support for logistics teams that want an external partner to help source, qualify, and support new customer opportunities.
Customer acquisition and sales support for transportation companies looking to reach more shippers and generate qualified freight opportunities.
Customer acquisition and qualification support for logistics providers that want help finding and communicating with prospective shippers.
Sales and customer support for third-party logistics providers, from prospecting and qualification through customer handoff.
Customer acquisition support that helps transportation providers connect with businesses that have freight transportation needs.
Flexible sales and customer support for logistics teams that want an external partner to help source, qualify, and support new customer opportunities.
Customer acquisition and sales support for transportation companies looking to reach more shippers and generate qualified freight opportunities.
Customer acquisition and qualification support for logistics providers that want help finding and communicating with prospective shippers.
Sales and customer support for third-party logistics providers, from prospecting and qualification through customer handoff.
Customer acquisition support that helps transportation providers connect with businesses that have freight transportation needs.
Flexible sales and customer support for logistics teams that want an external partner to help source, qualify, and support new customer opportunities.
TA FREIGHT
TA Freight LLC provides sales, customer acquisition, and customer support services to logistics companies. We identify and support prospective customers and refer qualified shipment opportunities to logistics providers. The logistics provider is responsible for pricing, accepting, transporting, and billing the freight. TA Freight does not operate as the motor carrier and does not collect the customer's transportation charges.
FAQ
Frequently asked questions
What does TA Freight do?
TA Freight LLC provides sales, customer acquisition, and customer support services to logistics companies. We find prospective customers, communicate with them, collect shipment requirements, and forward qualified opportunities to our logistics partners.
Who do you work with?
We work with logistics and transportation companies, including carriers, 3PLs, freight and shipping service providers, and other companies that serve businesses with transportation needs.
How does the customer process work?
We identify a prospective customer, communicate with them, gather shipment information and requirements, and then forward the qualified opportunity to the logistics provider. The logistics provider handles pricing, transportation, and billing.
How does TA Freight get paid?
The customer pays the logistics provider for the transportation service. TA Freight is paid by the logistics provider under the agreed commission or service-fee arrangement for the customer acquisition and support services we provide.
How are services priced and billed?
Compensation is agreed directly with the logistics company we support and may be structured as a commission, service fee, or another agreed business-to-business arrangement.